Terms and Conditions of Service
This Agreement contains the terms and conditions that apply
to management, consulting and support services available through
the following channels ("Channel Set Solutions",
"Solitaire Set Solutions", "eOFFICE",
"enFORM", "eCRUIT" "eCONNECT"
or "eSHOP") of the Diamond Business Solutions entity
named on the invoice or email confirmation for online transactions
("Diamond Business Solutions") that will be provided
to you ("customer"). By accepting any of the services
provided through Diamond Business Solutions either on the
customer site or through eOFFICE, enFORM, eCRUIT, eCONNECT
or eSHOP services, the customer agrees to be bound by and
accepts these terms and conditions. These terms and conditions
may be changed by Diamond Business Solutions unilaterally
without advance notification to the customer.
1. Other Documents.
These terms and conditions may NOT be altered, supplemented,
or amended by the use of any other document(s). Any attempt
to alter, supplement or amend this document or to enter an
order for service(s) or product(s) which is subject to additional
or altered terms and conditions will be null and void, unless
otherwise agreed to in a written agreement signed by both
the customer and Diamond Business Solutions.
2. Governing Law:
The laws of England and Wales thereunder shall govern this
Agreement and any sales.
3. Payment Terms:
Orders: Quotes: Service Provision: Interest:
Terms of payment are within Diamond Business Solutions
sole discretion, and unless otherwise agreed to by Diamond
Business Solutions prior to provision of services, Diamond
Business Solutions must receive payment. Payment by credit
card or wire transfer or money order or cleared cheque will
constitute prepayment. Unless Diamond Business Solutions have
agreed credit terms, invoices are due and payable within the
time period noted on the invoice or website for online payment,
measured from the date service is provided which will also
be the date on the invoice. Customer agrees to pay interest
on all past-due sums at the highest rate allowed by law.
Diamond Business Solutions is not a VAT registered entity
and no VAT will be charged on supplies until further notice.
Customer is responsible for sales and all other taxes associated
with the order, however designated, except for taxes on Diamond
Business Solutions' net income. If applicable, a separate
charge for taxes will be shown on Diamond Business Solutions'
5. Referral Fee.
Diamond Business Solutions will give a referral fee in the
form of a credit off future invoices to the customer if and
after he introduces a new customer through the electronic
referral process, and this new subscriber enters into either
a contract with or subscribes to a Diamond Business Solutions
service. The amount of the referral fee is at Diamond Business
Solutions sole discretion and is effective only if both parties
are up to date with all payments to Diamond Business Solutions.
6. Limitation of Liability.
Diamond Business Solutions does not accept liability beyond
the remedies set forth herein. To the fullest extent possible
pursuant to the applicable laws, Diamond Business Solutions
disclaims all warranties, expressed or implied, including
but not limited to, implied warranties of merchantability,
fitness for a particular purpose, non-infringement or other
violation of rights. Diamond Business Solutions will not be
liable for lost profits, loss of business or other consequential,
special, indirect or punitive damages, resulting directly
or indirectly from the taking of the services and/or following
the advice given, even if advised of possibility of such damages,
or for any claim by any third party except as expressly provided
7. Response time.
Diamond Business Solutions will endeavour to provide the requested
service within the time scale agreed and specified within
the schedule for all services with the exception of the Quick
Electronic Advice Service (enFORM) where Diamond Business
Solutions will endeavour to reply within five working days.
Time between Diamond Business Solutions acknowledging receipt
of the request and Diamond Business Solutions sending the
reply or output is considered the response time. In the event
of any complaint against service provided by Diamond Business
Solutions each case will be considered according to its
own merits and compensation will be at the sole discretion
of Diamond Business Solutions. Diamond Business Solutions
cannot be held responsible and will not compensate the customer
under the clause of this article for the delays caused by
outage of internet service providers from either side, or
any other mediator transmitting the request and/or reply,
including telephone operators and postal /courier services.
Diamond Business Solutions will make the best effort but cannot
guarantee to notify in advance of any outage known.
8. This Agreement does not affect your statutory rights.
9. Service and Support.
Support: Diamond Business Solutions has no obligation to provide
technical email support, however will endeavour to do so for
end-user Customers either in-house or through third party
suppliers and then only upon full payment for service requested.
However, Diamond Business Solutions' support people whether
in-house or third party may not be able to understand or resolve
any given problem. Therefore Service offerings may vary from
product to product.
10. Service channels.
The solutions/ services are classified under various channels
or particular areas of knowledge where the service is provided.
The exact service elements will be specified within the schedule
for service or by an additional electronic coverage note and
is a part of the service agreement.
11. Third Party Suppliers.
See section 6. Limitation of liability.
The section headings used herein are for convenience of reference
only and do not form a part of these terms and conditions,
and no construction or inference shall be derived there from.
Errors and omissions are excepted and permitted
14. Refund Policy
Refunds will only be given at the discretion
of the Company Management
Trademarks and Copyrights.
The trademarks, service marks, and logos (the "Trademarks")
used and displayed on this Site are registered and unregistered
Trademarks of Diamond Business Solutions and others. Nothing
on this Site should be construed as granting, by implication,
or otherwise, any license or right to use any Trademark displayed
on the Site, without the written permission of the Trademark
owner. Diamond Business Solutions aggressively enforces its
intellectual property rights to the fullest extent of the
law. The name of Diamond Business Solutions, DiamondBusinesssolutions.com,
Diamond BusinessSolutions.co.uk, "Channel Set Solutions",
"Solitaire Set Solutions", "eOFFICE",
"enFORM", "eCRUIT" or "eCONNECT"
and its logo may not be used in any way, including in
advertising or publicity pertaining to distribution of materials
on this Site, without prior, written permission.
Use of This Site
1. The material provided on this Site is protected by law,
including, but not limited to, United Kingdom Patents and
Copyright Act and international treaties. This Site is controlled
and operated by Diamond Business Solutions from its offices
within the United Kingdom. Diamond Business Solutions makes
no representation that materials in the Site are appropriate
or available for use in other locations, and access to them
from territories where their contents are illegal is prohibited.
Those who choose to access this Site from other locations
do so on their own initiative and are responsible for compliance
with applicable local laws.
2. Any claim relating to, and the use of, this Site and the
materials contained herein is governed by the laws of the
3. Diamond Business Solutions prohibits use of the Diamond
Business Solutions logo as a "hot" link to any non
Diamond Business Solutions site unless establishment of such
a link is approved in advance by Diamond Business Solutions
4. The materials on this Site are provided "as is"
without warranties of any kind either express or implied.
To the fullest extent possible pursuant to the applicable
laws, Diamond Business Solutions disclaims all warranties,
expressed or implied, including but not limited to, implied
warranties of merchantability, fitness for a particular purpose,
non-infringement or other violation of rights. Diamond Business
Solutions does not warrant or make any representations regarding
the use, validity, accuracy, or reliability of, or the results
of the use of, or otherwise respecting, the materials on this
site or any other sites linked to this site.
5. Under no circumstances, including, but not limited to,
negligence, shall Diamond Business Solutions be liable for
any direct, indirect, special, incidental or consequential
damages, including, but not limited to, loss of data or profit,
arising out of the use, or the inability to use, the materials
on this Site, even if Diamond Business Solutions has been
advised of the possibility of such damages. If use of materials
from this Site results in the need for servicing, repair or
correction of equipment or data, you assume any costs thereof.
Diamond Business Solutions trading as eCruit UK Ltd &
eCruit HR Solutions Ltd , PO
Box 184, Ashford, Middx TW15 2ZQ
(End of document)